1-VOICE TELEPHONY (VOIP)

OUR SERVICES

1-Voice hosted can take your business to the next level. BT Openreach has now officially served End of Life on traditional ISDN and PSTN lines,
1-Voice is the platform that can support your company during this transition. Regardless of the sector you operate in, 1-Voice offers excellent benefits to your business with our unique fully managed IP Telephone System.

Fully Hosted

1-Voice Hosted Communications are embedded within a Next Generation Network.

SIP Trunks

1-Voice SIP Trunks are a straight replacement for ISDN channels, appealing to businesses who want to protect their investment in an on-premises PBX, our Smart SIPs can be overlayed with solutions such as Call Analytics, Call Recording and Cisco Webex Softphones

Call Recording

PCI Compliant Call recording is available as part of our many cost-effective 1-Voice phone systems and is offered with Cloud storage options ranging from 30 days to 7 Years

Analytics

All 1-Voice hosted systems include our basic call analytics package free of charge.

CRM Connect

CRM Connect is a hosted application that integrates with many of the leading CRMs such as Salesforce, Sage, Sugar etc… this powerful tool enables features such as caller record screen popping and click to dial

How does it work?

We focus on understanding your business so that we can tailor a staged approach or a full change to IP Telephony. Based on your requirements, we can customise 1-Voice to your business model. You can choose a fully hosted solution or a SIP solution connected to an existing compatible IP telephone system to protect an investment previously made. 1-Voice SIPs are compatible with many leading IP telephone systems such as Cisco Call Manager, Avaya IP Office, Samsung Officeserv, among others.

What Can We Offer You

1-Voice offers a flexible, efficient resilient communication system for your business. We have designed our bespoke VoIP package to work over Next Generation data networks. The technology utilises HD Voice for clarity and superior call quality.

 

If you are a multi-site business, we can link your sites in the UK and globally into one consolidated 1-Voice phone system Our popular voicemail to email feature is also provided, enabling you to access messages quickly and easily. Best of breed analytics packages are available to complement the service and provide management with feature-rich reporting modules.

Contact Us

info@spectron.co.uk

WORKING FROM HOME

Introduce the home working functionality within your 1-Voice system. As a result, you’ll be able to make unlimited free calls between all your offices and sites regardless of the global site location. This gives you and your workers complete versatility within a practically future-proof, user-friendly, and cost-effective solution.

Our solution utilises the globally known industry-leading Cisco Broadsoft platform as the backbone of the core telephony system, with its feature-rich and resilient service. Fully hosted means you don’t have to worry about additional upgrades or bolt-ons, these costs are all borne by the network. We partner this technology with best of breed “over the top” award-winning applications such as Tollring and Akixi Call Analytics, Dubber Call Recording and CRM Integration etc., allowing you to progress your business.

Business never stops, so having the ability to stay in contact with existing or potential customers is crucial. You can have access to your business 24/7, with our range of bolt-on mobility services, including our Cisco Webex Softphone and Mobility applications. 1-Voice international provides you with International DDI numbers for over 70 countries, allowing you to pursue business globally while presenting a local number.

1-Voice hosted telephone solutions are tailored to reduce your costs on calls and admin; this will maximise your flexibility and reach within your customer base. We’ll provide you with a suite of online tools to manage your communication strategy, in addition to beneficial tools for Call Traffic Monitoring and Performance Reviews. From there, you can build informative fluid display boards, wallboards and make effective use of your data by scheduling reports.

The billing formats for 1-Voice are designed to fit in and complement your business functionality. We will work with you to nominate specific teams of users you wish to identify as a cost centre or department, and then support them where necessary. Whatever your requirements, the advantage of having a tailored and bespoke solution is that it will always fit perfectly without errors or complications.

How much does it cost?

Compared to others in the market, our entry user licenses start from just £3.49 per user per month. Consequently, they are value for money. Coupled with a cost-effective migration into the IP Telephony world, 1-Voice VoIP solutions provide an end-to-end solution. Many of our popular user licenses include the latest IP Handsets from leading manufacturers such as Poly Yealink and Cisco. In addition, 1-Voice Hosted means you never have to worry about paying for platform upgrades as these are all borne by the network.

WHY PICK US?

  1. Fully flexible hosted solution
  2. Enhanced client experience
  3. Best of breed analytic packages
  4. Outstanding value for money
  5. Customisable to your needs
  6. Innovative telecoms technology

Next-Gen Managed IT Services and Tailor-Made Solutions For All Your Business Needs

Experience a whole new way to drive down cost without reducing value with our industry-compliant services and 24×7 support

How can we help?

At Spectron Technology, we’re driven to grow your business and deliver with your goals. Whatever your challenge, let’s talk about how we can work together.

 We can now offer a more expansive portfolio of services including IT 

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BY SPECTRON TECHNOLOGY LTD
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