How your personal information is used by Spectron Technology Ltd and its group of companies.
Further information on our group of companies can be found at www.FLRS.co.uk
Spectron Technology Ltd is committed to safeguarding the privacy of personal data and complying with the European General Data Protection Regulation (2016/679) and the UK Data Protection Act 2018, and any future changes in data protection legislation with which Spectron Technology Ltd will be required to comply.
|· Ways we use your Personal Data||· Sharing Personal Data|
|· Definitions of Personal Data types||· International Data Transfers|
|· Collecting Personal Data||· Data Subject Rights|
|· Using Personal Data||· Updates / Amendments|
|· Fraud Protection Agencies (FPAs)||· Third Party Websites|
|· Disclosing Personal Data||· Consents (“Opt-in”)|
|· Retaining Personal Data||· Withdrawal of Consent (“Opt-out”)|
|· Securing Personal Data|
· Our Details
We’ll process your personal data:
1) as necessary to perform and fulfil our contracts with you:
2) as necessary to comply with legal obligation
3) as necessary for our own legitimate interests, or those or other persons and organisations, e.g.:
4) based on your consent, e.g.:
You are free at any time to change your mind and withdraw your consent. The consequence might be that we can’t do certain things for you.
We use various kinds of personal information, and group them together like this.
|Type of Personal Information||Description|
|Contact||Where you live and how to contact you.|
|Consent||Any permissions, consent or preferences that you give us, including how you would like us to contact you.|
|Financial||Your financial position, status and history.|
|Contractual||Details about the products and services we provide to you.|
|Behavioural||Details about how you use our products and services.|
|Communications||What we learn about you from conversations, emails and letters between us.|
|Social Relationships||Your Family, friends and other relationships.|
|Open Data and Public Records||Details about you that are in public records such as the Electoral Register and information about you that is openly available on the internet.|
|Usage Data||Other data about how you use our products and services.|
|Documentary Data||Details about you that are stored in documents in different formats, including copies. This could include things like your passport, drivers licence, birth certificate or utility bill.|
|Socio-demographic||This includes details about your work or profession, nationality, education and where you fit into general social or income groups.|
|National Identifier||A number or code given to you by a government to identify who you are, such as a National Insurance number or Passport Number.|
We may collect and store the following kinds of personal data:
1) Information that You provided to Us when applying through our website, during visits to branch offices, in emails or over the phone.
2) Information contained in or relating to any communication that You send to Us through our website, email, in writing, using Live Chat or over the phone.
3) Information that You provide to Us when using any services we provide, or that is generated during the use of those services.
4) Information that You provide as part of electronically signing agreements with us.
5) Information that You provide in performing anti-money laundering, financial and credit checks as well as for fraud and crime prevention and detection purposes.
6) Information to help Us comply with court orders and to exercise and defend our legal rights.
7) Any other personal information that may be sent to Us and which we use for legitimate business purposes.
8) Information shared as part of our competitions or promotions.
Data from third parties we work with:
|· Companies that introduce you to us (property portals for example)||· Public information sources Companies House|
|· Financial Advisors|
|· Comparison websites||· Agents working on our behalf|
|· Social networks|
· Market researchers
We may need to collect personal information by law, or under the terms of a contract we have with you. If you choose not to give us this personal information, it may delay or prevent us from meeting our obligations.
Any data collection that is optional would be made clear at the point of collection.
We may use your personal information to:
1) Enable your use of any services that we may provide through our websites or third-party websites.
2) Supply you with our products and services.
3) Send you marketing communications.
4) Deal with enquiries and complaints.
5) Perform money laundering, financial and credit checks.
6) Comply with our legal and regulatory obligations.
We may need to confirm your identity before we provide products or services to you or your business. Once you have become a customer of ours, we will also share your personal information as needed to help detect fraud and money-laundering risks. We use Fraud Prevention Agencies to help us with this.
Both we and fraud prevention agencies can only use your personal information if we have a proper reason to do so. It must be needed for either of us to obey the law, or for a ‘legitimate interest’.
1) Across our different lines of business and brands, as part of a need to know or as part of improving our existing products and services or as part of providing new services.
2)To third parties who process personal data on our behalf.
3)To third parties1 with whom information is shared for anti-money laundering checks, credit risk reduction, debt collection and other fraud and crime prevention purposes.
4)To any regulator, external auditor or applicable body or court where we are required to do so by law or regulation or as part of any investigation.
5)To any central or local government department and other statutory or public bodies, such as HMRC.
We do not sell, rent or trade any of your personal data.
We will not, without your consent, disclose or supply your personal data to any third party for the purpose of their or any other third party’s direct marketing.
Where Spectron Technology Ltd acts as the controller of personal data, it will ensure that necessary and adequate safeguards (e.g. encryption) are in place to prevent unauthorised access, loss, misuse or alteration of your personal data.
Where data is stored electronically we store all personal information on secure servers with relevant access and firewall controls.
Where data is stored on paper or forms all personal data is locked away when not in use, and disposed of securely after use either using document shredders or third-party disposal organisations who have been contracted to dispose of documents appropriately.
Any personal data sent to Us, either in writing or email, may be insecure in transit and we cannot guarantee its delivery.
Where You use a Password to access any service provided by Spectron Technology Ltd this must be kept confidential and not disclosed to anyone else. Spectron Technology Ltd does not ask You for your password.
Please contact us if you would like to know the list of third party suppliers we share your personal information with.
Your rights are as follows (noting that these rights don’t apply in all circumstances):
You have the right to complain to the Information Commissioner’s Office. It has enforcement powers and can investigate compliance with data protection law: www.ico.org.uk
For more details on all the above you can contact our DPO using the details in Section 20.
However, Spectron Technology Ltd would like to support You. By offering You additional relevant and related services, and keep You informed about all Spectron Technology Ltd services (marketing) which You can elect to, or decline from, receiving.
You have the right, at any time, to ask Us not to process your personal data for marketing purposes and any additional services that You have consented to receive.
You can opt-out of receiving any of these services and communications simply by clicking the unsubscribe link on any emails You receive or contacting your branch or head office.
Please note it can take up to one calendar month for a request to be fulfilled for general Spectron Technology Ltd communications because of pre-planned or ongoing activity.
We are registered as a data controller with the UK Information Commissioner’s Office and our data protection registration number is ZA317535
Telephone: (Head Office) 03452181862
In writing: Data Protection Officer
Spectron Technology Ltd, Unit 4, Murray Road, Orpington,
 The third parties we share data with are listed in Section 11
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